Help!
- UTAC Help Desk
- From The College at Florham by dialing 8822
- From The Metropolitan Campus by dialing #8822
- Via email at fdutac@fdu.edu
- For problems with printers, computers, the Novell network, passwords, possible viruses, wireless connectivity, Webmail, Ariel, and WebCampus
- USAS
- From The College at Florham by dialing #2414
- From The Metropolitan Campus by dialing 2414
- For problems with Voyager and Oracle if it is an emergency and you cannot reach Denise
For use by FDU Library Staff only:
- Denise O’Shea
- At The College at Florham — 973-443-868
- At the Metropolitan Campus — 201-692-2484
- Email — oshea@fdu.edu, chat — Yahoo ID: coolcatnj
- For problems withVoyager, Oracle, or when library hardware stops working and prevents you from doing your job (for example, barcode scanners not working, Voyager goes down, etc.)
- For EndNote, the LibraryWiki, and for problems with anything technological after you have already troubleshooted without success
- Mary Marks
- From The College at Florham by dialing 8520
- From The Metropolitan Campus by dialing#8520
- For problems with the library website, e-books, Voyager
- Backup to Denise
- Mitch Weiss
- From The College at Florham by dialing #2319
- From The Metropolitan Campus by dialing 2319
- For problems with the FDU Online Library, off-campus access to library resources, proxy issues, database problems
- How to…
- Are you trying to add a mailbox, configure Outlook, get connected to the Novell network, cope with SPAM, install VPAN software, etc? Check out the topics at http://isweb.fdu.edu/isweb_rei.html
